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DTSTART;TZID=Europe/Paris:20241114T100000
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UID:3728-1731578400-1731582000@vi2va.de
SUMMARY:14.11.24: The State of AI in Service Management
DESCRIPTION:AI in service management: new data separates hype vs reality \nThe buzz around AI is undeniable\, but how is it truly impacting service management teams? According to our State of AI in Service Management report\, 88% of organizations are already using AI. Teams are seeing the impact of AI on improved decision-making\, enhanced customer experiences\, and increased workforce efficiency. But while most companies are well-aware of the growing value and necessity\, they also have hesitations—72% expressed worries about AI tool security\, while other concerns include the need for upskilling\, or measuring ROI. \nJoin the discussion with Atlassian Product Managers for AI and Jira Service Management\, and Atlassian customer and industry leader\, Thumbtack\, to learn: \n•  How Thumbtack successfully harnessed AI to streamline their service\noperations and save a remarkable 180 hours per month! You’ll hear about\ntheir journey and gain practical insights to apply to your own organization\n•  Data-backed insights from the report on how to use AI to improve customer\nsatisfaction\, make data-driven decisions\, and boost efficiency\n•  How to address the real challenges you may face in AI adoption\, from data\nprivacy concerns to the need for upskilling\n•  Atlassian’s vision for the future of AI-powered service management and it’s\nability to drive real business value \nAI is no longer a futuristic concept; it’s a present-day reality. Don’t get left behind! Whether you’re just starting your AI journey or looking to optimize your existing initiatives\, this webinar will provide actionable insights to help you navigate the evolving landscape of AI in service management.
URL:https://vi2va.de/event/14-11-24-the-state-of-ai-in-service-management/
LOCATION:online
CATEGORIES:Webinar
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